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(888) 488-0885
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Damage & Defects

We ask that you open and inspect all items within 48 hours of receipt.

In the event that you discover damage or defects, it is imperitive that you notify us immediately. We have a very small window of opportunity to file a damage claim with the shipper and once this has lapsed, they may elect to void your claim. It is also important that you keep all packing materials for inspection by the shipper.

You can notify us of damage or defects by contacting us by e-mailing at sales@lightingshowroom.com or by phone at 888-488-0885 (Toll Free).

We will do our best to handle your replacement as quickly and easily as possible. We cannot be responsible for costs of installation or delays resulting from damaged or defective items.