Posted By: RonThe pendant is everything it's advertised to be - very good quality at a reasonable price. What really was outstanding is Lighting Showroom's service. ELK was in backorder status, but communications from this vendor were proactive and outstanding - initially about the expected delay (I got both an e-mail AND a call to confirm the situation) followed by appropriate updates throughout the fulfillment process. The fixture actually arrived earlier than expected... a far superior outcome than when we placed a similar order with another online vendor. Couldn't ask for more - We now know exactly where to go for future purchases.
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