If for any reason you are not satisfied with an item purchased at www.LightingShowroom.com, non-custom fixtures that have not been installed may be returned within 30 days of receipt for a full refund of the purchase price of the item.

In order to receive a full refund, the item must:
  • NOT have been installed
  • Include all components & accessories
  • Be packed with the original manufacturer’s packaging materials
  • Have a Return Merchandise Authorization (RMA) number
Note: An item is considered to have been installed if any wire has been cut, the ends of the wires are not in “like new” condition, screws are not in their original packaging, canopies and/or arms are scratched or show obvious signs of assembly, installation, etc.

Click this link for complete details