TestimonialsThis company was recommended to me by a friend and I totally agree that price and service were outstanding. I would recommend this company to anyone.

Returns - How we compare

This table summarizes the return policies of various leading websites. Many sites make it hard for you to find these policies so you may have to look carefully if you go to their sites. The links in this table will take you to the relevant pages if you want the details.

Most online merchants that offer free freight will deduct outbound shipping from your credit on a return and many will charge you a restocking fee. When you return any non-custom item to us we refund your original price without deducting the FedEx ground freight charges we incurred sending it to you. The handling of returns is an important indicator of how a merchant will deal with any problems that might arise. We work hard to be your partner in getting your lighting right, and we share the risk with you.

It pays to understand how different merchants handle returns and just what fees you will have to pay if you return something. We believe we are the best site for your lighting needs, but check out the competition before you buy.

Website (click on the link below to view the actual policies)	Restocking Fee?	Shipping cost to return	Credit issued
www.lightingshowroom.com	No	Customer pays return shipping	100% of order including outbound FedEx ground shipping cost.
www.lampsplus.com	No	Customer pays return shipping	Order minus outbound shipping cost
www.lightinguniverse.com	Variable restocking fee by manufacturer	Customer pays return shipping	Order minus restocking fee and outbound shipping cost
www.lightingdirect.com	No	Customer pays return shipping	Order minus outbound shipping cost
www.lightingshowplace.com	15% restocking	Customer pays return shipping	Order minus restocking fee and outbound shipping cost
www.lightingnewyork.com	25% restocking	Customer pays return shipping	Order minus restocking fees and outbound shipping cost
www.1800lighting.com	No	Arranges call tags for return	Order minus cost of shipping both ways plus $65
www.csnlighting.com	No	Customer pays return shipping	Order minus outbound shipping cost
www.lampsusa.com	No	Customer pays return shipping	Order minus outbound shipping cost
www.farreys.com	15% to 50% restocking fee	Customer pays return shipping	Order minus restocking and outbound shipping cost
www.1stoplighting.com	No	Arranges call tags for return	Order minus outbound shipping cost
www.lightingheadquarters.com	25% restocking fee on orders over $1,500	Customer pays return shipping	Order minus restocking charge on large orders full refund on small orders
www.fiverivers.com	No	Customer pays return shipping	Order minus outbound shipping cost
www.lightingcatalog.com	20% restocking fee	Customer pays return shipping	Order minus restocking fee and cost of outbound shipping
www.lightingbygregory.com	25% restocking fee no returns on items less than $150	Customer pays return shipping	Order minus restocking fee and cost of outbound shipping
www.lamps-lighting.com	15% restocking fee	Customer pays return shipping	Order minus restocking fee and cost of outbound shipping
www.bellacor.com	No	Customer pays return shipping	Order minus outbound shipping cost

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Returns - How we compare

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