Free Ground Shipping We offer free Ground Shipping and Handling via Fed Ex Ground on most items within the contiguous United States (lower 48 states).
Alaska, Hawaii, and International Orders Additional shipping and handling charges will apply on all orders to these destinations. Our customer service team will contact you within 24 hours to provide you with a detailed shipping quote to your specific location.
International Orders For international orders, GST, PST and duty estimates will be provided. If you would like to receive a quote prior to placing your order, simply contact our customer service professionals at 888-488-0885 (Toll Free) or
email@example.com. We will be glad to advise you of shipping rates and delivery options that are available to you. Taxes, duty, brokerage and customs fees associated with International orders cannot be paid by Lighting Showroom.
Minimum Order Charges Minimum order charges will apply to orders less than $100. There will be a $15 charge for orders less than $50 and a $10 charge for orders between $50 &and $99.
Express Shipping Express shipping is available on most items. The available shipping methods and associated costs will appear as an option in the checkout screen. Due to variations in weight and delivery location, the amount given may need to be adjusted. If an adjustment is required, we will contact you for approval prior to processing your order.
Truck Freight Items that ship by truck are handled personally by our trained staff. If you have chosen an item that requires truck delivery our customer service professionals will contact you to verify the delivery location. Some locations or circumstances may require special arrangements, and some items will require additional charges which our staff can assist you in calculating.
Most freight companies will contact you the day of or the day prior to delivery to schedule an appointment that is convenient for you. Standard LTL (Freight) shipments can only be delivered to curbside and the delivery driver will be unable to assist you with unloading or moving the freight beyond that point. We suggest that you have help on hand to assist you when you expect the delivery.
When you receive your order please make sure to count and verify all of the items. If you sign a freight bill saying you received all of the items, and later discover you are missing something, you will not be able to file a claim.
Inspect all cartons for any signs of damage, holes, water damage, etc., and have the driver note any damage or missing items directly on the freight bill. If necessary, have the driver watch as you open and inspect the cartons for damage. Please do not sign until you are sure you've received your order as stated in good condition and/or the driver has noted any damage and/or shortage. This is very important, if you sign that you received an order complete and in good condition and later find damage or shortage, you will not be able to file a claim with the freight company.