FRANK AND I OPENED AND CAREFULLY INSPECTED ALL 3 MIRRORS SHIPPED BY UTTERMOST. AS ASSUMED, BEING AS THEY WERE PROPERLY PACKED AND SHIPPED, ALL 3 WERE IN GREAT SHAPE. SORRY TO HAVE TAKEN A BIT LONGER TO GET BACK TO YOU, I KNOW YOU WERE AS ANXIOUS AS WE WERE TO KNOW IF THE SHIPMENT WAS INTACT! SO REST EASY, ALL IS WELL.
I ALSO WANT TO THANK YOU AGAIN, FOR YOUR INVALUABLE DESIGN TALENTS AND PRODUCT KNOWLEDGE, CUSTOMER SERVICE. PATIENCE AND UNDERSTANDING ==WORKING WITH ME THROUGH MY MANY CUSTOM HOME BUILD “ISSUES”! I WILL CONTINUE TO HIGHLY RECOMMEND: ANITA AT LIGHTING SHOWROOM, TO ANYONE WHO MAY BE IN NEED OF YOUR MOST EXCELLENT SERVICE AND PRODUCTS.
I MAY HAVE NEED OF A FEW MORE ITEMS ---STAY TUNED! LOL ;-)
Not only were the lights great, Anita is the best customer service person I have ever worked with. Many phone calls, numerous emails, and the most friendly service and dedication to the customer I have ever experienced. We plan to use them again and again for a complete lighting update for our home.
When I saw the picture of this lamp I was just WOW! and when it showed up at my place I was so impressed by the quality. It fits in perfectly with my place and I am so glad I purchased it.
I just had to let you know that your site is probably the best designed on-line shopping experience I have ever had and I do a LOT of on-line purchasing. Thank you for making it so easy to find what I wanted and I loved the way you allowed me to tag the ones I like and hold them--and even e-mail them to myself and others for their input.
This light was so easy to install and puts off so much light! I just love it. I have been so pleased with lightingshowroom.com, every time I call I get a prompt answer and helpful service. I will never shop anywhere else for lighting products! thanks!
We purchased a large mirrored wall unit for over the sink. It was not recessed and therefore needed a light that used regular bulbs for less upward heat and one that extended out from the wall to facilitate the cabinet's depth. Perfect! Thank you for solving the problem that no local lighting gallery was able to do..
I was very impressed and I am a tough customer to impress. Customer service was great from the start. The website is efficient, the telephone rep service was outstanding, the follow up was great, the shipping was quick and the price was the best on the internet. I will definitely purchase from them again!
We are very appreciative of your assistance, especially since this kind of lighting is just not available in Australia, where mostly modern lighting is provided on the market. We will be so excited to have unique lighting in our home, which is just what we wanted.
My sister is moving into her first home. My husband found a light for her at this site and the quality is extraordinary. We were then given a thank you discount, and have ordered 3 more lights. Customer service is outstanding. I am so thrilled to have found this site.
I decided against my purchase once the purchase had already shipped. Lighting Showroom acted as quickly as they could to credit my account and did a great job. I will continue to look to Lighting Showroom for my lighting and electrical fixture needs.
I was very impressed with the clarity and ease of movement within the site, descriptions and price were clear, it was very helpful to have an "item I liked" button, and the whole experience was easy and clear. Well done.
Awesome interaction with the online CHAT feature. I was in a hurry to get the lights and needed to know exactly when they would ship. The assistant called Hudson Valley to confirm the actual ship date so I was confident in the date. Other companies were guessing at the date the lights would be sent and that was not enough. Thank you !
Love this website. I am buying fixtures for our new house and have found everything I need at this one stop! Fantastic pricing and friendly service people. A joy to work with!
I have to say, in a day and age of when customer service should be the key-goal for any business which success falls squarely on the limited shoulders of their valued customers purchasing commitments. It was a very good feeling to receive the items ordered, "as advertised". It was also refreshing to receive both items in a matter of days after placing the order.
Thank you so much for the ease and clarity when using your web site. The descriptions and pictures gave me the same excitement as being right at your store. I recently ordered some items from another source, but was very dissatisfied. However, you have made internet shopping very special. Thanks again.
This company seems to be a real class act, with a great understanding of customer service. Their service staff is extremely cordial, and polite to converse with. They had a great selection with the best pricing we were able to find. I would not have taken my time to comment had I thought that they could have treated me any better.
Dani is an absolute delight to deal with. She is informative and patient (I had a lot of questions). The product is exactly what I expected and the delivery was on time through FedEx Ground. I highly recommend this company if you are in the market for lighting options.
It was very easy to use the website. I wanted outdoor lighting with photo cells for an automatic on and off lighting system. Lighting Showroom had direct search capabilities that immediately listed those lighting fixtures that had photo cells. I also liked all of the descriptions of each of the fixtures. I feel I really found what I was looking for and need.
I wanted to thank you for the speedy shipment, all I needed was the light to finish my bathroom. I ordered it on a Friday morning and received it the following Friday one week start to installation. Wow I am impressed the color and style were as described. I will order from your company again
I recently purchased the Blush Satin Nickel Bathroom Vanity Light #FC-F4737-36. The picture on the website does not do this light justice. This light is absolutely beautiful. I am so pleased with my purchase and I just wanted to say thank you so much.
This was my first purchase form Lighting Showroom & I am extremely pleased. The lamp I ordered was received in a very timely manner, well packaged & beautiful! I would definitely recommend that others purchase from Lighting Showroom.
I had all these ready to order from Lighting by Gregory before I ordered them from you. I called to get some more info and their rep was hateful on the phone with me. Customer Service goes a long way and I will be doing business with you from now on. I will also tell others of your store.
My alabaster table lamp arrived in perfect condition and it is absolutely beautiful. Thank you for making my first on-line purchase with Lighting Showroom a pleasant experience
Wow, thank you so much for your great customer service! I really appreciate your warm and prompt responses! We will certainly order lighting from you in the future! Thanks again.
This is an easy site to navigate, their prices are great, and it is really helpful to be able to flag your favorite products. I've already passed your website to my sisters who will make purchases soon.
Everything LightingShowroom stated on their website was 100% accurate. I made a phone call prior to placing the order and the customer representative was outstanding. She answered all my questions, checked on the availability of the product and saved me money. But most importantly I now have a designer look in my home that has made me very happy.
I was out in a store and saw these on a wall. cost was $248. plus tax I was looking at other items on line when I came across these same items and saved myself over $40.00 and I know I will love these.
I was not sure I could trust the internet with ordering on-line and was afraid that it might not meet my expectations. I have to say that I am very satisfied with the product and customer service.
I found that your closeout prices were very great prices. Some other merchants, stores or web-sites claim to have a good sale or close out prices and they do not really have good prices.
Dani,Thank you for all the help you have given me. I did receive the confirmation and tracking #. Looking forward to getting the order, and I'm very pleased with Lighting Showroom--you represented them well!
I have looked on many websites and found yours to be the best!! Not only to navigate, but in your pricing and inventory. Outstanding. Thanks
I found the prices to be usually better than most other sites. I also like the opportunity to buy returned merchandise for a significantly lower price.
Thank you again, Dani. Despite the fact that I did not complete this particular purchase, I consider this a successful transaction. It's often how a retailer deals with an error that is more telling than how it handles an ordinary transaction. I'm sure I will be a customer in the future.
My experience with LightingShowroom has been excellent. I just found them online and will use them again and again. Unfortunately I just purchased from other companies 3 transactions that I wish I had bought here. Price, availability, free shipping and customer service have all made my experience a great one.
An Amazing all around "showroom". Their magnifier is great. They have the best prices on the web, stock the products I ordered and have very fast FREE delivery. This is my second time doing business with them and will be back. Just an all around super vendor.
It has been a pleasure doing business with you. I appreciate your willingness to supply one of the sale fixtures (that I was too late ordering) at a favorable price and I was very impressed with your communication regarding shipping. All fixtures arrived more quickly than I expected and in fine shape.
I really liked their 'contact us' tools, in my opinion it's always an indicator of how well they service their customers. I'm in love with any website that offers live chat!
I have dealt with Lighting Showroom before and I trust them to replace any broken glass and offer better consumer service (when needed) than other internet based lighting dealers. I plan to order from them for all the remaining lighting needs of my home. Great prices too!
This my third time that i purchase from lighting showroom. The products are excellent and customer service is wonderful. I will recommend it to all and i will buy my stuff from them again.
This is my second time buying items from this website. I even sent 2 things back from my first order because I found something on the site I even liked better. No problems with returning and very easy.
I was so pleased with the service, delivery, and quality of the product. There was a back order on one of the items. They were quick to notify me. The other items were delivered promptly. The fixtures were exactly as stated on the website.
I really liked how I could mark the lights that I like and look at them all at the bottom. Excellent job fulfilling my order so my contractor could install the lighting fixture before the current effort was completed.
I just wanted to take a minute to thank you for all your help. Your customer service is AMAZING! I just want you all to know how appreciative I am of your work. Thanks!!!
I received emails from the company to keep me informed on my order. When I did notice a problem with delivery I called and they were very helpful on getting things back on track. Great customer service.
I like the "lights I like" feature. I think that's why we ordered from you after a week or so of surfing (actually about five hours total) AND the FREE shipping. Overall the best site we've found compared to about 12 others.
I recently discovered Lighting Showroom's website. It is amazing what they offer....for great prices! I purchased two pendant lights for my kitchen a couple of weeks ago. Now I am purchasing more lights for my master bath/bedroom. The website is very easy to navigate. I am a real estate agent so I will refer my clients to their website for any renovations they need.
Absolutely marvelous. After charging around hither and yon looking for what I wanted and knew must exist, there it was! Then to top it all off, it arrived on time, and the price was in line with the competition.
I ordered it on Sunday night and was installing it on Thursday night (just in time for the Saturday night party). Your website shows pictures that are true to the product and are accurate in the processing / shipping time.
This company was recommended to me by a friend and I totally agree that price and service were outstanding. I would recommend this company to anyone.
I have not been able to find any chandeliers that matched my style and the style of my home in the local home renovation stores. Your selection is fabulous. Thanks for a great site layout and shipping policy to make the purchase much easier for me!
What a great selection and free shipping! No other site or store can compare. I hope I am pleased with my purchase, if so, I'll be back for more!
Great experience. No one could match the price. Service was great, apparently light was damaged in shipping and customer service called me to inform me they had already reordered and were shipping another one out. Would definitely recommend using this company.
Fast delivery, excellent prices and great communication plus they gave me a discount coupon off my next purchase. I did extensive price shopping and these guys were the lowest on-line that I could find. Just a super vendor all around, highly recommended!
I found this to be the exact same light, without shipping costs, from lightinguniverse.com. This saved me around $70. Thank you.
Thank you for your consideration, the piece arrived and I am very happy. I have a dinner party tomorrow night where I wanted to show off your lovely light. I appreciate your kindness and will not forget it. Your employees are very sensitive to the needs of others.
Thank you for your help with our order, it has been a pleasure to work with you. We will not hesitate to return to Lighting Showroom for any future lighting needs because of the great service we received.
Lighting Showroom has quality merchandise at great prices. My first order arrived damaged, but it was handled extremely quickly and professionally and resolved. Within a few days I had my replacement mirror, which arrived in great condition. I highly recommend LightingShowroom
Thanks for the e-mail & phone message of yesterday. I do appreciate the courtesy of the communications; your efforts and follow up are deeply appreciated and you go above and beyond any merchant that we have purchased from. We will be doing further business with you.